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How IT Supports Different Industries
A plain-language overview of how finance, healthcare, retail, education, marketing and other fields rely on IT systems, and what they have in common.
Data and Technology
IT in Industry
How technology is used in finance, health, marketing and more.
The Impact of IT on Customer Service: A Tutorial on Chatbots and Self-Service Portals
How chatbots, self-service portals and ticketing systems change customer support, and the situations where a real person still makes the difference.
The Impact of IT on Education: A Tutorial on Online Learning Platforms
How online learning platforms deliver courses, collect assignments and track student progress, plus the practical and privacy issues schools should consider.
The Impact of IT on Human Resources: A Tutorial on Recruitment and Talent Management
How applicant tracking and HR systems support hiring, onboarding and employee development, along with the privacy and fairness issues to watch for.
The Role of IT in Finance: A Tutorial on Financial Management Systems
How accounting and finance software handles ledgers, reporting and internal controls, and what IT staff should know about supporting these systems.
The Role of IT in Healthcare: A Tutorial on Electronic Medical Records
How electronic medical records store and share patient information, the benefits they offer, and the privacy and security concerns that come with them.
The Role of IT in Marketing: A Tutorial on Digital Marketing Strategies
The technology behind email, search, social media and analytics-driven marketing, including how data is collected and what privacy limits apply.
The Role of IT in Research and Development: A Tutorial on Innovation and Collaboration
The tools lab and product teams use to share data, track versions and work together, with notes on data management, security and intellectual property.
The Role of IT in Supply Chain Management: A Tutorial on Inventory Control
How software tracks stock, orders and shipments, including barcodes, reorder points and inventory counts, with a simple worked example.
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