Backup and Recovery

Business Continuity Versus Disaster Recovery

How business continuity and disaster recovery overlap and differ, with simple examples showing where each one starts, what it covers and who is involved.

On this page
  1. Two terms, two scopes
  2. An example
  3. Where they overlap
  4. Where they differ
  5. How the pieces fit together in practice
  6. Common mistakes
  7. Choosing where to start

Two terms, two scopes

People often use “business continuity” and “disaster recovery” as if they meant the same thing. They are closely related, but they are not identical. A simple way to separate them:

  • Business continuity is about keeping essential work going, or resuming it quickly, during and after a disruption.
  • Disaster recovery is about restoring technology, such as systems, applications and data, after a disruption.

Disaster recovery is usually treated as a part of business continuity, specifically the technology part. Continuity is the larger question: how does the organization keep serving customers and paying people while something is wrong?

An example

Imagine a small office whose building loses power for three days. Disaster recovery asks whether the servers and data are safe and how to bring services up elsewhere if needed. Business continuity asks bigger questions. Where do staff work? How do orders get taken? Who tells customers? Can invoices go out by hand for a few days? Which tasks can wait?

Notice that continuity might succeed even when some systems stay down, if there are workable manual processes. And recovering every server perfectly is not enough if staff have nowhere to sit or no one has the phone numbers to call.

Where they overlap

The two disciplines share a lot of groundwork:

  • Both begin by working out which activities and systems matter most.
  • Both rely on a risk assessment to identify plausible threats and their effects.
  • Both use targets for how quickly things must return and how much data loss is acceptable. These are the recovery objectives, and the technology targets in a disaster recovery plan should match the needs identified by continuity planning.
  • Both need named roles, contact lists, communication plans and regular testing.
  • Both depend on dependable backups, which is the shared technical foundation.

Because of this overlap, doing the work together avoids duplication. A business impact analysis, a structured look at what the organization would lose as time passes without each function, feeds both.

Where they differ

Scope. Continuity covers people, premises, suppliers, processes and information. Disaster recovery covers systems and data.

Timing. Disaster recovery usually focuses on restoring after the event has happened. Continuity also covers the period during the disruption, plus the planning and prevention beforehand.

Ownership. Continuity is generally a management responsibility, involving leaders of every department. Disaster recovery is typically owned by IT, with input from the business on priorities. If IT sets priorities alone, it may guess wrongly about what the organization needs first.

Measures of success. Continuity is judged by whether critical services carried on at an acceptable level. Disaster recovery is judged by whether systems and data came back within the agreed time and with acceptable loss.

Events covered. Continuity addresses things that are not technical at all, such as a key supplier failing, a sudden staffing shortage, or a loss of premises. Disaster recovery only matters when technology is affected.

How the pieces fit together in practice

Many organizations hold several related documents rather than one. A continuity plan may describe how each department operates in reduced mode. A disaster recovery plan describes how IT restores services in order of priority. An incident response plan covers detecting, containing and investigating a security event, which may trigger either of the others. Keeping them consistent matters: if one says email will be back in four hours and another assumes a full day, staff will make the wrong choices.

Small organizations do not need an elaborate structure. Even a short continuity document that lists critical activities, workarounds, key contacts and decision-makers is valuable, and it sits comfortably beside a simple technical recovery plan.

Common mistakes

  • Treating disaster recovery as if it were the whole answer. Systems may be restored while the people and processes that use them are still stuck.
  • Writing plans without involving non-IT staff, which leaves unrealistic assumptions in place.
  • Leaving plans untested. Tabletop exercises, where a scenario is talked through, reveal gaps cheaply.
  • Forgetting suppliers. Check what service level agreements say about outages, and remember that a vendor’s problem can become yours.
  • Storing the plans only on the systems that might be down.

Choosing where to start

If your organization has neither, begin with continuity thinking at a modest scale: list the few activities that must not stop, decide what the minimum acceptable version looks like and identify the systems they depend on. That list then tells IT what to protect first, and the technical detail can follow. The goal is not to promise that nothing will go wrong, but to make sure that when something does, people know what comes first.

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